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Letter, Regarding The Company Shop Group Voucher Scheme - 22 January 2021

Our Ref: AJC/MS

22 January 2021

Dear Parent/Carer

Re: Company Shop Group Voucher Scheme

We have been contacted by the ‘Company Shop Group’ organisation to ask if we would be interested in participating in their initiative to support children who are entitled to free school meals. We have agreed to this and have this afternoon received vouchers issued by the company.

We have been provided with enough vouchers to provide each of our children, who are in receipt of free school meals, with four £10 vouchers. This is per child; therefore, a family that has two children, who are currently in receipt of free school meals, will receive eight £10 vouchers. Please note, this does not apply to those children who receive a universal free school meal in Reception, Year 1 or Year 2. It is only for those parents who have applied for and received confirmation that they are entitled to free school meals.

It is important to note, that the vouchers are only valid until 31 January 2021. I have included the organisation’s Terms and Conditions, which outline participation in the scheme. It is very important that you read these, if you would like to receive the vouchers.

The details for the nearest local store are: Road No 8, Grimsby, DN31 2TG.

If you would like to receive the vouchers, can you please contact the Academy, either via email, enquiries@pilgrimacademy.co.uk or by telephone on 01469 572368. We will then arrange a mutually convenient time for you to collect, so we can ensure social distancing with other parents. Please note, we are unable to issue the vouchers by post. Please remember that the vouchers are only valid until 31 January 2021, so you will need to leave yourselves enough time to collect the vouchers from Pilgrim Academy. Our final deadline for issuing the vouchers will be 3.00pm on Friday 29 January 2021.

Can I please emphasise that this voucher scheme is not an initiative of Pilgrim Academy or Tollbar Multi-Academy Trust and that the Terms and Conditions are those stated by the Company Shop Group. We have merely agreed to issue parents with the vouchers, as another way of supporting our children who are in receipt of free school meals. Therefore, if you have any questions about the voucher system, following collection of the vouchers, you must contact the company directly and not Pilgrim Academy or Tollbar Multi-Academy Trust.

It is also important to note, that this initiative is completely separate to the voucher scheme we have recently contacted you about which is replacing our weekly hamper system.

Yours faithfully,

Mr A J Clark




  1. Free £10 voucher is only available to those in receipt of free school meals available from the Government in England and Scotland.
  2. Expiry date is printed on the vouchers and must be used on or before the date.
  3. Proof of receiving Government funded Free school meal voucher is mandatory and may be asked for at checkout in-store. Proof requires showing a previous free school meal voucher (even if from another retailer), email from school, direct from the government through Tilo or EdenRed. Or proof of receiving a means-tested benefit.
  4. Vouchers are ONLY available direct from schools signed up to Company Shop Group's Food Voucher initiative.
  5. Available to members and non-members of Company Shop and Community Shops.
  6. Available for colleagues who are in receipt of government funded free school meals.
  7. Excludes all alcohol. Alcohol can be purchased additionally but not as a part of the Food Voucher.
  8. Non-Members of Company or Community Shops MUST complete a day pass with their personal information on to access our stores. This is so we can trace product in the case of any recalls.
  9. Vouchers are non-transferable, for sale or re-sale or redeemable for cash.
  10. No change given if the full £10 is not spent.
  11. Any refunds will be given as a credit note.
  12. Vouchers are redeemable at the tills.
  13. Can be used conjunction with other vouchers, promotions and discounts.
  14. Excludes blocked members.
  15. Lost, stolen or damaged vouchers will not be replaced or exchanged for a voucher card or for physical gift cards or cash.
  16. All members and guests must adhere to Terms & Conditions of sale: http://bit.ly/2tkdbVi.
  17. Your statutory rights are not affected.
  18. Company Shop Group reserve the right to withdraw, amend or vary this promotion along with any of our Terms and Conditions at any time and without prior notice.
  19. Company Shop Group reserves the right to refuse use of the voucher where it suspects Terms and conditions of use have not been adhered to.
  20. For any queries, you can contact the marketing team at csmarketing@companyshop.co.uk.

These terms and conditions were last updated on 06/01/21.

These vouchers are only valid until 31/01/2021.

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Pilgrim Academy Principal

Andrew Clark BA.